Sue A. Conger

Sue A. Conger

Associate Professor
Anselm Hall


"I like teaching, writing and consulting," says Dr. Sue Conger, associate professor of management, in the Satish & Yasmin Gupta College of Business. At UD since 2001, she has spent 40 years in the field of Information Technology (IT) and is passionate about what she does. "The research I do is immediately incorporated into every class I teach." Dr. Conger's research and presentations have been focused in various areas of IT including IT service management, updating IT programs, and emerging technologies.

She received her bachelor's degree in psychology and criminology from Ohio State University in Columbus and then enrolled at Rutgers University in New Jersey for her MBA. From there, Conger earned her doctoral degree in information systems from New York University.

Her academic and professional background is diverse because as she recalls, "I went into the field [IT] almost accidentally." As a result of her experience in the world of IT, however, she has been able to see business and society before and after the rise of the Internet and e-mail.

In the 1970s, she worked with IBM and the Department of Agriculture on audio response programs. Through that experience she had the opportunity to work with one of the first agencies to use e-mail, and also have remote access to e-mail.

In 2008, Dr. Conger completed five case studies in her field and will continue her research by traveling to Rhodes University in South Africa for nearly three months this year. As part of her research, she will interview information technology executives on what advances are being made within their IT departments.

While in South Africa, she will also work with the South Africa Reserve Bank, which is comparable to the Federal Reserve Bank, to conduct research on their IT processes. Dr. Conger will teach a class at Rhodes for two weeks on process mapping and management in addition to acting as a guest lecturer.

In addition to being a professor, presenter and all around IT expert, Dr. Conger was named one of the 2011 King/Haggar Scholar Awardees at UD's January King/Haggar Awards Ceremony. She will use the funds from the award to help with some of her travel in South Africa. "This is one of the best things the University does for the faculty. I am very grateful."

When asked what she is most passionate about, Dr. Conger quickly says, "IT! I like learning it and teaching it." Her new passion has become nanotechnology, she adds, and believes it's closer to being an everyday topic.

Conger greatly enjoys her colleagues in the Satish & Yasmin Gupta College of Business. "They have great educational credentials." She believes that their professional work experience adds to their level of teaching.

As director of the IT program in the Satish & Yasmin Gupta College of Business, she's been able to develop it as a more managerial program as opposed to application programming. "I want students to get out of the program what they need."