Prospanica Webinar Series: Business Communications Badge
The Business Communication Badge was developed for Prospanica by University of Dallas
faculty to provide a sound knowledge base on the topic of business communications.
Earners of this badge gain an understanding of the importance of good communication
practices and how to tackle common communication issues. The topics of interpersonal
effectiveness, conflict management, effective team building, and emotional intelligence
are discussed in one-hour long sessions with subject matter experts.
Presenter: Dr. Laura Munoz
Interpersonal effectiveness helps us to interact with others; a skill needed in today’s
workplace regardless of one’s gender, experiences, or professional area. In this seminar
we will focus on learning how to effectively achieve our objectives, maintain professional
relationships, and keep self-respect. When we focus on implementing effective practices
in these areas, we can achieve a sense of control over our lives and maintain self-respect
while preserving relationships.
Presenter: Dr. J. Lee Whittington
Conflict is a part of life, learning to recognize and handle difficult situations
is important. In this seminar we will explore the nature and sources of conflict and
how to develop constructive methods for handling conflict. Participants will learn
the positive and negative consequences of conflict and the five styles of conflict
management. We recommend participants take a downloadable self-assessment to determine
their conflict-handling style prior to attending the webinar. This assessment will
be sent to those that register for this seminar.
Building Effective Teams
Presenter: Dr. Jude Olson
How to Leverage Knowledge & Learning Across Teams: ‘Best Practice’ was yesterday, ‘best thinking’ is today and tomorrow—learn how to
leverage your team’s knowledge to solve problems in a VUCA environment that is volatile,
uncertain, complex and ambiguous.
- Create a new leadership orientation for project teams, cross-functional teams, tiger
teams and virtual teams
- Use Emotional Intelligence to enhance social awareness and empathy to build team relationships
- Bridge organizational boundaries to enhance collaboration among diverse stakeholders
Presenter: Dr. Benjamin Dilla
On a day-to-day basis, do you feel stressed or resilient? Are you on top of your emotions
or feeling the effects of burnout? How well do you build relationships with others,
collaborate with team members, and influence and lead others? All of these critical
workplace behaviors hinge on your Emotional Intelligence (EI). Having strong EI means
that you are able to demonstrate both Personal Competence (Self-Awareness and Self-Management)
and Social Competence (Social Awareness and Relationship Management). In this webinar,
Dr. Ben Dilla will explain these skills in greater depth and challenge you to build
on your strengths and address your areas for development with practical action steps.
Earning the Badge
Actively participate in the 4 part webinar series that include – International Effectiveness;
Conflict Management; Effective Team Building; and Emotional Intelligence, in addition
to successfully completing online assessments for each of the webinars. The badge will be issued by the University of Dallas.
Have questions or want to speak to a person? Contact us at UDExecutiveEd@udallas.edu or 972-721-5298.