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Center for Executive Education - Withdraw Policy

Center for Executive Education Programs Tuition Refund Guidelines

All requests to cancel or withdraw from courses must be submitted via the online Executive Education Withdraw Form found on the Executive Education website and link below. Requests must be received by midnight CST (central standard time) on the day of the refund deadline, as specified below. Refund eligibility is determined by the start date of individual class meetings.

Executive Education Withdraw Form Link: http://bit.ly/EEWithdraw

Any course, prior to class start date:

Withdraw from course time frame

Received materials

Refunded at

10 Business days or more before first class

Yes*

100% minus cost of materials

10 Business days or more before first class

No

100% minus $18 shipping and handling return label fee (materials return)

Less than 10 business days before first class

Yes*

A fee of $100 + cost of materials will be subtracted from refund

Less than 10 business days before first class

No

A fee of $100 will be subtracted from refund

*Materials that have never been opened or logged into may be returned for a full refund of cost of materials. An $18 fee will be reduced from the refund to cover the shipping and handling costs of returning the materials. A label will be emailed to the student for use in returning the materials. Materials must be received and evaluated before any refund can be processed.

1-week or less class

Refunds only allowed prior to class start date. No refunds will be given once the class begins or due to absence.

4 through 8 week class

Withdraw from course time frame

Received materials

Refunded at

Prior to start of class

Yes/No*

See “Any Course, Prior to Start of Class” section.

1st day of course – 7th day after start date; never attended class

No

100%

1st day of course – 7th day after start date; never attended class

Yes*

100% minus cost of materials

8th – 14th day after start date

Yes

50% minus cost of materials

15th day or more after start date

Yes

No refund

*Materials that have never been opened or logged into may be returned for a full refund of cost of materials. An $18 fee will be reduced from the refund to cover the shipping and handling costs of returning the materials. A label will be emailed to the student for use in returning the materials. Materials must be received and evaluated before any refund can be processed.

10-15 week class

Withdraw from course time frame

Received materials

Refunded at

Prior to start of class

Yes/No*

See “Any Course, Prior to Start of Class” section.

1st day of course – 7th day after start date; never attended class

No

100%

1st day of course – 7th day after start date; never attended class

Yes*

100% minus cost of materials

8th – 14th day after start date

Yes

75% minus cost of materials

15th – 21st day after start date

Yes

50% minus cost of materials

22nd day or more after start date

Yes

No refund

*Materials that have never been opened or logged into may be returned for a full refund of cost of materials. An $18 fee will be reduced from the refund to cover the shipping and handling costs of returning the materials. A label will be emailed to the student for use in returning the materials. Materials must be received and evaluated before any refund can be processed.

Executive Education reserves the right to cancel any class if it does not meet minimum enrollment ten business days prior to the beginning of class. The center will notify the students by email or phone based on information provided by the student. The student will be refunded 100% of the tuition costs. You may check on a course by calling (972) 721-5299 between the hours of 8:00 am - 4:00 pm (Monday through Friday).

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