Website Redesign FAQs

Website Relaunch FAQs | Feedback Form

The new udallas.edu website is set to go live in early October. Here is a quick little fact sheet about what to expect as the digital home of UD nears its relaunch date.

Q: When will the site relaunch?

A: Expect the new udallas.edu in early October.

Q: Will my email or online information be changed by the new website?

A: No. While this might sound straightforward, it is a misconception that all things “digital” are bundled together. This is not the case. Your Banner information, email address and all other communications will remain static.

Q: Will our page links change?

A: A redesign just changes the look and feel of the pages, but the actual site names and addresses in the udallas.edu domain all remain the same. Think of it as a sports team getting new uniforms, or a book getting a new dust jacket. For example - https://udallas.edu/cob/ms/accounting will keep the same address even after the relaunch.

Q: Why are these pages located in a different part of the site or in a different order? 

A:  While alphabetical organization is currently the way udallas.edu has sorted offices, departments, colleges and the like, it is not the most efficient method when helping a visitor find what they need. We used a new, effective information architecture plan to make finding content and navigating the site simpler for our internal and external audiences. We will be reordering some of the main portions of udallas.edu, including the Satish and Yasmin Gupta College of Business, the Ann & Joe O. Neuhoff School of Ministry and Braniff Graduate School of Liberal Arts webpages.

Q: Will the new website be PCI compliant and protect financial information?

A: Yes. The group hired to redesign the website has made sure we are PCI compliant, and we are keeping the same payment group, CashNet, for our purchasing pages. Other sites where you buy university materials, such as the bookstore are still hosted outside of the main udallas.edu framework.

Q: Will there be training offered for content managers? 

A: Yes, and the new site will have more specific, defined roles for content managers that will be issued in the fall. 

Q: Why was my page deleted?

A: While preparing to redesign the website, some redundant, incomplete or outdated web pages were cleared out. We will do our best to inform you of which pages will be facing removal from the udallas.edu web framework.

Q: Does the site work on my phone or tablet or do I need an app?  

A: The new website is mobile responsive, meaning, it will work and look specifically designed for different devices like smart phones, tablets, laptops and more. This isn’t a warning, but a reminder that the new look will be a way to give the world a fresh new look at the University of Dallas.

We always want your feedback – If there is a question, comment or concern, do not hesitate to contact Marcus Murphree, Digital and Web Strategist for the University of Dallas or fill out the form below.

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