After Hours Requests
Urgent Requests for Service after *Standard Business Hours
We know that not all calls for repair service come in during business hours. We also
realize that any repair service you request is urgent to you.
Some examples of after hours urgent requests are:
- Ceiling leaks.
- Blocked & overflowing drains, or non functioning plumbing.
- Broken (glass) windows.
- Air conditioning failure when the outdoor temperature is 80º(F) or hotter.
- Heating failure when the outdoor temperature is 40º(F) or colder.
Please always submit a work request For urgent repairs after standard business hours, during weekends & holidays contact the University of Dallas
Police Department (972) 721-5305. UDPD will contact the on-call technician. The University of Dallas Police Department is your primary contact for any Facilities
type repair or concern after standard business hours.
Facilities Holidays include:
- Christmas Day
- New Years Day
- Thanksgiving Day
- Independence Day
- Memorial Day
*Standard Business Hours: Mondays - Through Fridays 7:30AM to 4:00PM.