Student Health Clinic
Hours During Academic Year (August 5th - end of May): Monday - Friday 9 a.m. - 4 p.m.
Summer Hours for June - July 2019 : Tuesdays - Thursdays, 10 a.m. - 4 p.m.
The University Student Health Clinic is staffed by a physician, Dr. Lora Rodriguez, weekdays during the school year from
9 a.m. to 4 p.m. The clinic is only available to currently enrolled students and is
located on the second floor of the Haggar University Center. Call 972-721-5322 for
an appointment; walk-ins are also accepted. The services include:
- Treatment of acute illnesses such as sinus infections, skin infections, the Flu, pneumonia,
urinary tract infections, rashes
- Ongoing management of chronic conditions, such as asthma, allergies, acne, depression
- Minor emergency care, including treatment of injuries, lacerations and asthma exacerbations
- TB screening and vaccinations, both routine and for travel
- Collaboration with counseling services for care of mental health concerns
- Referral to specialty care as needed
In order to access service, students must have the University of Dallas Medical History
Form on file, in addition to the required record of immunization. If the student is
less than 18 years of age, a parent or guardian must have signed the Medical History
Form before treatment can be administered. Failure to submit this form will result
in an account hold preventing registration.
In the event of serious illness or injury, students are referred to nearby emergency
room services. Most medication prescriptions written by the on-campus physician are
available through the University Clinic’s Class D pharmacy. Other prescriptions can
be filled at area pharmacies. Packets of over-the-counter medications are available
free of charge at the clinic.
During evening hours and on weekends, medical care is available through local physicians
and emergency rooms.
Fees and Charges
The Student Health Center bills insurance for outpatient visits with Dr. Rodriguez.
Students will be responsible for the co-pay as determined by their insurance at the
time of the visit. It can be paid with cash, check, or credit card.
It is very important that students ensure that their insurance will cover medical
care in Texas and that all students have a copy of their insurance card when they
come to the clinic.
All degree-seeking, full-time undergraduate students (except international students
with an F-1 Visa) are automatically enrolled in the university-sponsored student insurance
Students may waive participation in the plan by providing proof of insurance coverage
via the online only waiver web site by a deadline date (September 12th for fall enrollees
and February 6th for new spring enrollees). This is an annual process. Students wishing
to waive the coverage must do so EACH year. This is not a paper process and is done
entirely online. You should have your current insurance card in front of you before
proceeding with the online waiver. After the deadline, students may not waive participation
in the health insurance program administered by Aetna Student Health. Students who
wish to waive the coverage and have proof of comparable insurance must complete the
online waiver form which may be accessed via this Student Health Services Center page on the UD website.
Students are responsible for the verification of waiver acceptance by the insurance
company before the deadline date.
For students who have the school-endorsed health insurance plan, a 24 Hour Nurse Advice
Line is available through the plan. In the event of family health insurance plans
in which patients are limited to preferred providers, the student should be aware
of the physician or clinic name and location in advance of arrival to campus.
Notice of Privacy Practices
The University Clinic is committed to the privacy and protection of students’ medical
information. In order to provide students with quality and confidential care, the
on-campus clinic follows all legal regulations for the use and disclosure of medical
information. In the keeping of their medical records, students also have certain
rights and duties regarding the use and disclosure of medical information.
Our Legal Duty
The University Clinic abides by the following legal requirements:
- The privacy of medical information.
- Affording the student due notice and a detailed description of the University Clinic’s
legal duties, privacy practices, and the students’ rights regarding medical information.
- Follow the terms of the current notice.
The University Clinic has the right to:
- Change privacy practices and the terms of this notice at any time, provided that the
changes are permitted by law.
- Make the changes in privacy practices and the new terms of notice effective for all
medical information, including information previously created or received before the
Notice of Change to Privacy Practices:
- The University Clinic will change this notice and make a new notice, available upon
request, before making an important change in privacy practices.
Use and Disclosure of Your Medical Information
The University Clinic uses and discloses medical information in several different
ways. Not every use or disclosure will be listed. The University Clinic will not use
or disclose medical information for any purpose not listed below, without the student’s
specific written authorization. The student may revoke his/her specific authorization
at any time by submitting a written request to the Clinic.
The University Clinic may use private medical information in order to provide a student
with medical treatment or services. In addition, medical information about the student
may be disclosed to doctors, nurses, technicians, medical students, or other care
givers. The student’s medical information may also be shared with health care providers
to assist in proper and informed treatment.
Medical information can also be used and disclosed for payment purposes. A bill may
be sent to the student or a third-party payer. The information on or accompanying
the bill may include personal medical information.
For Health Care Operations
Medical information may be used and disclosed for health care operations. This might
include measuring and improving quality, evaluating the performance of employees,
conducting training programs, and getting the accreditation, certificates, licenses
and credentials needed to provide better health care.
Additional Uses and Disclosures
In addition to using and disclosing medical information for treatment, payment, and
health care operations, the University Clinic may use and disclose medical information
for the following purposes.
The University Clinic may use and disclose medical information to notify or help notify:
a family member, personal representative or another person responsible for care. Information
will be shared about a student’s location, general condition, or death. If student
is present, the clinic will get request permission if possible before sharing information,
or give the student the opportunity to refuse permission. In case of emergency, and
if the student are not able to give or refuse permission, the University Clinic will
share only the health information that is directly necessary for immediate health
care as informed through professional judgment. Professional judgment will also be
used to make decisions in the student’s best interest in regards to, allowing someone
to pick up medicine, medical supplies, x-ray or medical information for the student.
Funeral Director, Coroner, Medical Examiner
For the sake of fulfilling duties, the medical information of a person who has died
may be shared with a coroner, medical examiner, funeral director, or an organ procurement
Court Orders and Judicial and Administrative Proceedings
The University Clinic may disclose medical information in response to a court or administrative
order, subpoena, discovery request, or other lawful process, under certain circumstances.
Under limited circumstances, such as a court order warrant, or grand jury subpoena,
medical information may be shared with law enforcement officials.
Public Health Activities
As required by law, the University Clinic may disclose medical information to public
health or legal authorities charged with preventing or controlling disease, injury
or disability, including child abuse or neglect. Medical information may also be disclosed
to persons subject to jurisdiction of the Food and Drug Administration for purposes
of reporting adverse events associated with product defects or problems, to enable
product recalls, repairs or replacements, to track products, or to conduct activities
required by the Food and Drug Administration. The University Clinic may also, when
we are authorized by law to do so, notify a person who may have been exposed to a
communicable disease or otherwise be at risk of contracting or spreading a disease
Victims of Abuse, Neglect, Or Domestic Violence
The University Clinic may use and disclose medical information to appropriate authorities
if we reasonably believe that a student is a possible victim of abuse, neglect, or
domestic violence or the possible victim of abuse, neglect, or domestic violence or
the possible victim of other crimes. The University Clinic may share medical information
if it is necessary to prevent a serious threat to a student’s health or safety or
the health or safety of others.
The University Clinic may disclose health information when authorized or necessary
to comply with laws relating to workers compensation or other similar programs.
Under certain circumstances, The University Clinic may disclose health information
to law enforcement officials. These circumstances include reporting required by certain
laws (such as reporting of certain types of wounds), pursuant to certain subpoenas
or court orders, reporting limited information concerning identification and location
at the request of a law enforcement official, reports regarding suspected victims
of crimes at the request of a law enforcement official, reporting death, crimes on
University grounds, and crimes in emergencies.
Alternative and Additional Medical Services
The University Clinic may use and disclose medical information to furnish a student
with information about health-related benefits and services, and to describe or recommend
Every patient has the Right to:
- Look at or get copies of certain parts of personal medical information. Students may
request copies in a format other than photocopies. The format requested will be used
unless it is not practical to do so. Requests must be made in writing. Students may
ask the receptionist for the form needed to request access. There may be charges for
copying and for postage if mailed copies are requested. Ask the receptionist about
the University Clinic fee structure.
- Receive a list of all the times the University Clinic or business associates shared
medical information for purposes other than treatment, payment, and health care operations
and other specified exceptions.
- Request that the University Clinic place additional restrictions on use or disclosure
of personal medical information. The University Clinic is not required to agree to
these additional restrictions, but if an agreement is reached, is will be honored
(except in the case of an emergency).
- Request that the University Clinic communicate with student about medical information
by different means or to different locations. Request for communicate of medical information
to by different means or at different locations must be made in writing to the Privacy
- Request that the University Clinic change certain parts of medical information. Requests
may be denied if the information was not created by the University Clinic. If request
is denied, a written explanation will be provided. Student may respond with a statement
of disagreement that will be added to the information you wanted changed. If the University
Clinic accepts the request to change information, reasonable efforts will be made
to tell others, including people personally specified, of the change and to include
the changes in any future sharing of that information.
- Students wishing to receive a paper copy of this privacy notice, have the right to
obtain a paper copy by making a request in writing to our Privacy Officer.
Questions and Complaints
Students with questions about this notice, please ask a Student Health Services Receptionist
to speak to our Privacy Officer.
If concern remains regarding the violation of privacy rights, students may speak to
the Clinic’s Privacy Officer and submit a written complaint. To take action, please
inform the Student Health Services Receptionist and contact the Privacy Officer or
request a complaint form. Students may submit a written complaint to the U.S. Department
of Health and Human Services; the University Clinic will provide the student with
the address to file you complaint. The University Clinic will not retaliate in any
way if a student chooses to file a complaint