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Phone: (972) 721-5256
Email: cjacocks@udallas.edu
Office: SB Hall #234
Office Hours: MWF 12:00 - 12:50 p.m. and by Appointment
Dr. Jacocks teaches courses in:● Business Communication● Leadership and Organizations● The Effective Leader (MBA)● The Craft of Research and Writing (DBA)● Qualitative Research Methods
Her teaching specialties include business communication, leadership communication, workplace conflict management, and professional writing for business and academic audiences. She also works extensively with graduate students on research design, qualitative methods, and scholarly writing.
Dr. Jacocks’ teaching philosophy centers on helping students become thoughtful, ethical, and persuasive communicators in professional settings. She approaches teaching from a reader-centered and audience-centered perspective, emphasizing clarity of ideas, logical argumentation, and the practical application of communication theory to real workplace challenges.
Her courses are highly applied and interactive. Students frequently work with presentations, case studies, TED-style talks, and real-world communication scenarios to develop skills they will use immediately in leadership and professional environments. Dr. Jacocks is particularly committed to mentoring students in writing and research, helping them translate complex ideas into clear and compelling communication.
She also prioritizes student engagement and innovative assignments that bridge theory and practice. Her teaching has been recognized with the Haggerty Excellence in Teaching Award, honoring her dedication to student learning and mentorship.
Dr. Jacocks’ research focuses on organizational communication, entrepreneurship, and workplace narratives, particularly the experiences of women entrepreneurs, caregivers, and individuals navigating work–life balance. Her scholarship explores how communication shapes leadership, organizational culture, and the ways individuals construct meaning around work and identity.
Her current and recent research examines caregivers of children with disabilities and the workplace narratives surrounding work–life balance, as well as entrepreneurship and social impact among individuals with disabilities. This work highlights underrepresented perspectives in organizational life and contributes to conversations about inclusive workplaces and equitable organizational practices.
Dr. Jacocks is also the author of the textbook Business Communication: Theory & Application (2024), which integrates communication theory with practical business applications for students and professionals.
Dr. Jacocks regularly collaborates with industry professionals and organizations as a communication consultant and presentation coach. She has provided consulting and executive presentation coaching for organizations such as The Lockwood Group, working with physicians and healthcare leaders to craft and deliver high-impact presentations at major medical conferences.
Earlier in her career, she worked extensively in legal communication and trial consulting, supporting jury research and trial strategy projects across multiple U.S. jurisdictions through consulting firms including Focal Point and Trial Analysts. These projects involved mock trial research, jury data analysis, and communication strategy development for complex litigation cases.
She has also served as a communication coach for MBA students at the University of Texas at Austin’s McCombs School of Business, helping future executives refine presentation, leadership communication, and workplace relationship skills.
Dr. Jacocks is motivated by a deep interest in how communication shapes leadership, opportunity, and inclusion in organizations. Her work is particularly influenced by her engagement with families and communities navigating disability and education systems. These experiences inform both her research and her commitment to helping students develop communication skills that can create meaningful impact in their workplaces and communities.
Dr. Jacocks is actively involved in community and nonprofit organizations focused on education, disability advocacy, and family support. She serves on the medical outreach team of the Down syndrome Diagnosis Network and volunteers with several other organizations that support individuals with Down syndrome and their families. She is also active in parent advocacy within the Fort Worth Independent School District as a board member of the Special Education PTA (a district-wide association). Lastly, she is very involved in the children’s ministry at her local church, Burleson Church of Christ.