The Facilities Work Request System
If you want us to do something for you, we require a work request to track the work.
Phone calls & emails are not work requests. Use the NetFacilities work request system
to submit your request. Work orders, emails, and voice mails submitted after standard
business hours on weekdays or on weekend will not be viewed or responded to until
the first day back during standard business hours.
Instruction Sheet (pdf)
New Users - To create an account, click HERE .
UD Staff First Time users will need to create a user profile, your User Role is Basic Staff.
- Your user login will be your complete UDallas email address.
UD Student First Time users are assigned the User Role of Student/Staff.
After clicking the link to create an account, enter your UD login information, like
that used for logging in to UD WiFi, and The Forum (e.g. username: firstname.lastname@example.org, password: 900xxxxxx).
Click the logo-link above to be connected to the work order site if you are already
- You also have the capability to attach a picture (.jpg), or a file (.doc, .xls, .pdf)
to your work request. See the pdf document link above for instructions.
- You cannot edit your work request, however if you need to add or change information
on the request, call the work order desk at (972)721-5296.
There are Service Types on the work order form. Please choose the correct one for
your request. This helps dispatch your work order to the correct craft. Click HERE to read the document.