Official Transcript Order Information
Due to Coronavirus Safety precautions, the Registrar Staff will be working remotely
until July 31, 2020 (This date is subject to change.) Electronic transcripts can still
be requested. Our office recommends electronic delivery of transcript requests at
this time. Thank you.
8:00 a.m. - 5:00 p.m. Monday - Friday
As of 1/31/2020 All Official Transcript Requests will be processed through National
Student Clearinghouse. Please go to the link below.
1. The transaction will take place through their site. The cost is approximately
$15.50, and you will be able to receive the transcript in PDF format. You can also
opt to have the transcript mailed or pick it up in person during regular business
2. Graduating seniors are still able to receive two free official hard copy
transcripts up to one year after their graduation date, and will need to contact the
Registrar’s Office to complete a form. If you go through Clearinghouse, you will be
3. If you graduated in the fall of 1987 through the spring of 2005, you would
have been in the old database, AIMS; you still should be in the system and able to
request your transcript online, as your records should have transferred from AIMS
to the current database, Banner; however, some records did not convert all information
correctly. You can log in to Banner to check this; if you remember your AIMS login
information, your Banner ID number is the same as your 7-digit AIMS ID with a 90 added
to the beginning. You can also call the Registrar’s Office at 972-721-5221 for assistance.
4. If you graduated prior to December 1987, your transcript is in a hard copy
format that will require additional processing time.
Important Information for Graduating Students
· For students requesting their first free transcript after graduation, please
review your Banner account to make sure that the degree has been awarded. Please note
that degrees posted to student records may take up to 30 days due to the volume of
· The office hours peak season is from May 9th to the second week of June.
The registrar’s holidays and office closures are available under the Academic Calendar
(https://udallas.edu/offices/registrar/academiccalendar.php) . Students can still
request an electronic transcript during those hours. If a student requests a transcript
for pick up or for it to be mailed out, the transcript will be sent out on the first
day the Registrar’s Office reopens.
Unofficial transcripts can be accessed in your Banner Web account.
For instructions on how to log in to your Banner Web account and print your unofficial
transcript, click here.