Issuing Refunds at the University of Dallas
Each week the University of Dallas reviews student accounts for credit balances. Those
accounts found to have a credit balance are flagged and audited to determine if the
credit balance belongs to the student. All credit balances that belong to students
or other qualified third parties are then processed for disbursement. The funds are
disbursed through the UD Refund platform powered by BankMobile to be delivered to
the student according to the method chosen by the student.
View our institution’s required disclosures and contract with BankMobile, a Division
of Customer Bank
Funding for the Title IV programs is received by EFT. Funds received by EFT are posted
to the correct student account within three days (3) of notification of receipt of
the funds. Student Account Services will then have the credit balance disbursed to
the UD Refund Program powered by BankMobile within fourteen days (14) from the time
the credit is posted to the student account. The refund will then be disbursed by
BankMobile to the student using the method chosen by the student.
UD Refund Program
UD Refund Program – The University of Dallas now issues financial aid and credit balance refunds through
the UD Refund Program powered by BankMobile. BankMobile is contracted as a third-party
servicer to make the refund process quicker, easier, and more secure for the students.
When a student enrolls at the University of Dallas, he or she is issued, by mail,
a refund selection kit with a personal code. Your personal code serves as a personal
identifier to BankMobile and enables you to select your refund choice. Students will
also receive an email containing their personal code and either code can be used to
select a refund preference. Please visit www.refundselection.com to select a refund preference.
How to Receive Your Refund
DEPOSIT TO AN EXISTING ACCOUNT – Money is transferred to an existing account the same business day BankMobile receives
funds from your school. Typically, it takes 1 – 2 business days for the receiving
bank to credit the money to your account.
DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT – If you open a BankMobile Vibe checking account (upon identity verification), money
is deposited the same business day BankMobile receives funds from your school.
*Important Notice: The Vibe account has no minimum balance requirements and has a $1.99 monthly service fee for all customers, however, you may avoid this fee by depositing a total of $300.00
or more during each statement cycle. Some fees can be avoided by following the guidelines
described by BankMobile and using only the services listed as free on the BankMobile
fee schedule. You can see more information on the Vibe Account at
To select either Direct Deposit or the Vibe Account option, please select the BankMobile
Disbursements Program at www.refundselection.com according to the instructions in the envelope. You will receive an email from BankMobile
when your refund is processed and available.
In order to see a comparison between the Vibe account and other bank's account, please
link to the following URL: https://bankmobilevibe.com/compare-fees-features/
For more information, contact BankMobile at:
Customer Service: 1 (877) 327-9515