Configure Email

Account Creation

University of Dallas Email accounts are created by an account creation process. For students, this process occurs upon acceptance into the University through the university Student Information System. Faculty and Staff accounts are created when Human Resources submits an IT ticket.

Email Security

University of Dallas will never ask you to verify your account password, SSN, or other personal data in an email.  If you receive an email requesting you to provide any private details about your account, please delete it immediately.  

Accessing UD Email

Employees:  University of Dallas email can be accessed through the university web portal via https://udallas.edu/myud/index.php. In addition, email client software such as Outlook can be configured on a computer to retrieve mail. To connect Gmail to Microsoft Outlook email client, download and install Google Sync on your computer. Google Sync provides full synchronization of mail, contacts and calendar items. Only one Gmail account can be synchronized with Outlook. Mail clients can also be configured on cellular phones and tablet devices.
IMAP configuration is also available.  For more details on the configuration options, visit the Employee Configuration section below.

Students:  Student email is hosted by Gmail. After your University of Dallas account is created, you will be required to change your password immediately. If you are locked out of your account, please send a request to support@udallas.edu. Be sure to provide your full name and your university ID# in the request. Mail clients can also be configured on cellular phones and tablet devices.

• Compromised email accounts are automatically suspended until the student, faculty, or staff changes the password. Please contact support@udallas.edu.
• The current storage quota for faculty and staff is 30 GB.
• Spam filtering is provided automatically on the server.
• For faculty and staff email, items contained in the Deleted Items folder will automatically be removed after 30 days.  

Employee Configuration

Device Instructions

iPhone, iPads and other iOS Devices

1. Open the Settings app on your iOS Mobile Device
2. Scroll down and tap Accounts & Passwords
3. Tap Add Account
4. Select Google from the list
5. Enter the following information when prompted:
   1. Email Address: Your University of Dallas email address will resemble this format: xyz@udallas.edu
   2. Description: Enter the description you desire (School, UD etc.)
6. Tap Next
7. Enter your password in the Password field that appears and click Next
8. Select the apps you want to use with the account (Mail, Contacts, Calendars, Reminders, Notes)
9. Tap Save.

Android Devices

1. Click Settings
2. Go to Accounts and Sync
3. Click Add Account
4. Select Google
5. Enter your Email address and password
6. Click Next
7. Click Next
8. Click Finish