Virtual Private Network (VPN)

Installation of GlobalProtect VPN client:

1. To get the installation file, please contact us at: support@udallas.edu
2. After receiving and downloading the file, double-click on the file to begin the installation
3. Follow the instructions on the screen to complete the installation

Connecting to GlobalProtect:

1. Start the GlobalProtect client
2. Portal Address: remote2.udallas.edu
3. Username: MyUD Login username
4. Password: MyUD Login password
5. Select Sign In

If all goes well you will see a message that will tell you are connected. If it does not connect, be sure to check the following:

• If on campus, are you connected to the WiFi?
• Are you connected to the internet?

If you are using a Mac and having issues initially connecting, please restart your machine and sign in again.